Check for a known local fault on 0800 561 0061 - it is an automated service. We would like to show you a description here but the site won’t allow us. Virgin Media Hub 5, Hub 5x, and Hub 4 Lights Meaning. This might result from a faulty cable connection, a modem-mode. 10 If you have more than one WiFi Booster you will. Manage Your. If the Hub is slowly flashing green, it’s in the process of downloading a software update. I couldn't call Virgin for help due to the signal where I live being down the past few days and could continue to be down. We would like to show you a description here but the site won’t allow us. It is an electrical surge suppression device & should not be removed. This is often confused with Virgin Media’s green lights flashing, but they point towards completely different faults, despite being the same colour. #6. Flashing Green: Starting up. 08-01-2023 22:03 - edited 08-01-2023 22:06. . We would like to show you a description here but the site won’t allow us. Done a few reboots, checked all the cables and connectors multiple times (all tightly screwed, no loose cables) and nothing seems to resolve the issue. Learn more. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. Give the remote a go, and see how that works. Wait 5-10 minutes for the Hub to reboot itself. Options. if i ho. We would like to show you a description here but the site won’t allow us. My Virgin Media App. I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. on 19-05-2023 21:46. But in most cases, a green light will mean something else depending on which light is green. We would like to show you a description here but the site won’t allow us. The “Ready” light: This LED shows that you’re connected to the Virgin Media network and should be on 24/7. Virgin Mobile. A restart gets the light white flashing whilst resetting but then reverts back to yellow flash. Understanding the meaning of these indicator lights can help you troubleshoot any issues you may be having with your internet connection and ensure that your Virgin Media Hub 4 router is. Power on. There's no official status of an orange light on the Hub 3. Solid Red – Internet connectivity issue. 1) Try the “check service,”Area status webpage ( 2) Then also Try the “free &. 3. Have restarted router and all cables appear correct & tight. hub 4 started flashing white, and keeps cycling from solid, to flashing. We would like to show you a description here but the site won’t allow us. Note: the red light on the Virgin. Here you’ll find all the help you need for Virgin Media related problems and issues. First installation and flashing green light. Done a few reboots, checked all the cables and connectors multiple times (all tightly screwed, no loose cables) and nothing seems to resolve the issue. Having a similar problem to other users - our Hub 3 router is showing a green flashing light (the wifi icon is also glowing green). I’ve just moved into a new flat and obviously made sure that virgin was compatible with the property (which they said it was) before buying it. these are from yesterday and today. We’ve just moved into a new student flat, which was confirmed to us to be Virgin compatible as previous tenants have used Virgin here , however after the initial setup there is a green flashing power light and a solid green Wi-Fi light, but the Wi-Fi is available to connect to, but when the power light goes. We would like to show you a description here but the site won’t allow us. g. If you're worried, flick back to router mode, see what colour it is when it comes back on line. It’s like a. 5x red flashing light. Teams meetings keep freezing. 0 to connect to compatible WPS devices. The lights on the Hub 5 and Hub 5x serve as indicators for various states and conditions of the device. BLINK Fast or Solid for the Super Pod. We would like to show you a description here but the site won’t allow us. If you don’t have issues with anything other than what you’re describing here, you’re unlikely to notice a significant difference. Green, steady: The router has successfully located and locked onto a downstream frequency on the CABLE connection. We would like to show you a description here but the site won’t allow us. Options. White. Try holding for 1 minute, still nothing. I hooked up and had virgin send the signal hours ago. Home Phone. When batteries are fully charged, the CHARGING LED will be OFF. 0. Call 0800 953 9500 (option 3) – you will need the Hub serial numbers/MAC addresses off the barcode stickers and also your account number. 2 COLOR LEDs FOR STATUS INDICATION A. Our hub 3 is online and connected to the wifi however there is no internet. Now, navigate to the Advanced Settings, then click on Wireless. We would like to show you a description here but the site won’t allow us. I have also fairly recently moved up to 650Mb broadband to combat these issues. To ensure a strong Wi-Fi signal and reduce interference, consider the following tips: Bandwidth Management on the Virgin Media Hub 5 Virgin Media Hub 5 and Wi-Fi Security Alternative Connection. The information provided by some here isn't quite correct. flashing green as it reconnects. 0 and after setting it all up, the power light has been flashing green all day. Thank you. We would like to show you a description here but the site won’t allow us. The faq says: This means the Hub is on, but your WiFi isn’t. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. I'm not sure what else i can do to fix this any help would be amazing. I have tried the WiFi troubleshooting and still nothing. We would like to show you a description here but the site won’t allow us. It does its usual light cycle, then it does a few blinks of a bright blue light. Hub3 flashing green lights. Next to the TV not behind it. Media Router Flashing Lights. called customer svc who are sending a pod. 0 and after setting it all up, the power light has been flashing green all day. We would like to show you a description here but the site won’t allow us. Our hub 3 is online and connected to the wifi however there is no internet. But while it is working, the line is fine as well. Flashing lights and nothing further on tv. I have been through the troubleshooting guide and checked all the connections and restarted the router but that has not solved the issue. We would like to show you a description here but the site won’t allow us. HUB base light shows green flashing light, WiFi works fine (green light), but there's no internet connection. 0 to connect to compatible WPS devices. Bottom – WLAN (green/blue). We would like to show you a description here but the site won’t allow us. Back panel power and reset button. Logging into the advanced settings (IP address in browser) says internet has registration failure. We would like to show you a description here but the site won’t allow us. I *think* it meant downloading updates, but it's annoying there is no 'handbook' to tell us what these lights mean. After it, click on the WPS. When the connection light is flashing red and the power lightWe would like to show you a description here but the site won’t allow us. Do this now if needed, as it's a £25 fee if done later. Now, navigate to the Advanced Settings, then click on Wireless. You have a problem connecting your router to the CMTS. POWER LED (dual color): • Red color -Power on • Green color -Charging a battery B. Still no connection and flashing green. The light codes on the Virgin Media 4 hub are the same as the Hub 5. HUB base light shows green flashing light, WiFi works fine (green light), but there's no internet connection. This can be with the wifi symbol, the power light or on the Hub 4, it actually means that your router is downloading a software update. Thanks. The Virgin connect app just says no pod detected. We would like to show you a description here but the site won’t allow us. The setup guide says it will flash green for a bit bit will then turn solid white one finished connecting. It’ll also be able to tell you if there are any issues with your account, if there is an issue with the TV or broadband service in your area or if there is a problem with the TV Box itself. Add the additional booster. We would like to show you a description here but the site won’t allow us. Hi all, I got my service installed on Tuesday and has been working great. Fix it by making sure that the white Ethernet cable is plugged firmly into the Hub and at the Virgin Media wall socket. This means the Hub is switched on, but your WiFi has not been activated. • Ensure the Hub is upright, in a well-ventilated location and out of direct sunlight, if possible. Pressing the button for two seconds will prepare the Hub 3. . My understanding is that this means it's downloading an update but, at the time of writing, it has been about 8 hours. Had my Internet completely drop. 1 ACCEPTED SOLUTION. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. This should pair your remote and your box together properly. All lights flashing: Bad hard drive: Replacement hard drive kit or TiVo Repair Service: TiVo Roamio Series5 (4-tuner) TCD846500 TCD846510 TCD846000 (Ignore B or P after model number. Won't connect. Its a Hub 3. Flickering means activity on the port. Red Light. Rebooted several times, and waited for hours to download the update. Virgin Media. Hi, Having issue with the router with wifi symbol showing solid green and flashing green bar at the bottom. I didn't need an engineer to come as I had the. Options. We would like to show you a description here but the site won’t allow us. It isn’t on during normal use, but turns red if there’s a problem. Wait at least a full minute for the router to reboot. The 1571 light does stop flashing after a few hours but my good lady would like it not. Options. 2 arrows blinking virgin Virgin media hub 3 green lights need new cable Green light on virgin super hub 3 To fix flashing green lights on virgin hub 3 Community Experts online right now. Virgin Media. Started yesterday and mega slow internet. I then did a pinhole reset which it. Have followed the instructions to the letter on set up and it is not working. Unplug the charger from the wall, then the battery receptacle. We have a flashing green light, and a solid green WiFi light. Called VM for activation and checking. The Wi-Fi light: If this is blinking or solid green,. N/A . Vonage 2nd line. Flashing Green & Red = possible power cable issue. First thing is to check for any “known network faults in your location - Try in 2 places. No Power to AC unit. The TV displays Starting up…. A green light. 2. 5x red flashing light. It may also flash green when the Hub is performing a software update. Amber/Yellow. There are seven LEDs on the front of a RT6600ax. We would like to show you a description here but the site won’t allow us. If it’s flashing green, it’s starting up. 1 ACCEPTED SOLUTION. I'm on a Superhub 3. I logged into my virgin media account by typing in my gateway into internet explorer and then using the password on my router. It has been flashing for days. Check for a known local fault on 0800 561 0061 - it is an automated service. 0, next to where you connect the power cable is a small power switch. We would like to show you a description here but the site won’t allow us. You don't need to call. This page requires cookies to be enabled in your browser settings. Another potential fix for the flashing green light problem is resetting your Virgin Media hub. The power light should switch on and start flashing; Next, hold the WPS button on the booster and hold for 10 seconds, then release; The wireless and power lights should start to blink; Next, hold the WPS Virgin Media button on your hub until the light starts blinking, this will copy the details from the hub to the boosterRe: Flashing green light hub 5. After doing all these steps, the Hub will have stopped searching for the WPS, so now the green WiFi light will stop flashing. Step 1. Flashing green arrows. I’m having an issue where I have flashing green light on router with solid wifi signal. The stream box itself works okay, I tried switching it off and on and when I manually turned the TV on I can see the Stream service. Please - 5425686. If your TiVo DVR has flashing lights and does not power on, follow the steps on DVR Doesn. White . It isn't on during normal use, but turns red if there is a problem. Telewest wall socket: no visible power to be switched on. After many resets the broadband would start again then a few hours/days lose the signal. Have tried resetting: holding reset button for 60 seconds; no dice. Flashing Red: Uh-oh, there’s a problem. Two LEDs on each RJ45 LAN socket (left = amber. It may be stuck in an update loop. ReneM. Late Saturday night the internet started to drop. Flashing Green:. We would like to show you a description here but the site won’t allow us. (Can’t upload video but you can see the colour on attached picture) I have tried a full reboot (unplug, leave for 10 min, plug back in, wait. We have had a Hub 3 for a year with no problems. While the message light is flashing, and when you pick up the handset at the same time, do you get the slightly-different 'broken' dial tone sound which notifies. Hub 4 flashing white then turning red. The Hub's location could also be causing the coverage problem so we do need to check the positioning of it. I have been through the troubleshooting guide and checked all the connections and restarted the router but that has not solved the issue. I also wrote a full article about Virgin Hub 5 issues and the LED lights for common issues. Text from Virgin confirms my "kit has been activated". Browse Virgin Media Virgin Media Community. It was a black screen with the info that the channels were updating etc. Hi, my wifi's been down for over a day now and my Hub 3's been interchanging between either a flashing arrow light and a solid base light, and a flashing base light with no arrow light. Fan Failure . The Wi-Fi light: If this is blinking or solid green,. Remember: Once the Hub is reset, it will. In this. We would like to show you a description here but the site won’t allow us. Joining in. @bosstoad wrote: I have a Superhub 4 which has been showing a solid green light for the past two weeks rather than the normal solid white. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. I’ve installed 3 maybe 4 VM Hub 3 wifi boxes before but I’ve never experienced this issue. We would like to show you a description here but the site won’t allow us. BD20. If the light is red, it means there is an issue with the WPS connection. Hi, My internet was fine all morning but for the last few hours internets gone down and the super hub 4 has just been flashing green for hours. Mumfordd04. Wait a few minutes for the Hub to clear its settings and reboot. White. On the back of the Hub 3. We would like to show you a description here but the site won’t allow us. Manually update your TV to the latest software version. Don't have a VM wall plug, but have one of the old NTL ones. Options. I first plugged the wifi cable into the wall and this is what happened. 14-04-2023 15:38 - edited 14-04-2023 15:41. White through to light orange are acceptable. I’ve tried resetting the hub, switching off pod and even moving it to same room as my hub, ive even plugged it directly into the hub via ethernet, however it’s still starts with green light then goes to to constant blue light flashing. Please - 5425686. Expect a few minutes of reboot time once the download completes. We would like to show you a description here but the site won’t allow us. Once unplugged it starts with the green light then goes onto a blue flashing light for about 10 minutes. If it has. My acer laptop wont start, i have a charger connected and the blue light is glowing but then there`s a red light blinking and i don`t know what that mI have a Tivo HD (TCD652160) which is exhibiting the "flashing green light" issue. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Checking the Indicator Lights. Options. Try our TV troubleshooting tool now. The flashing green arrows mean the Virgin Media Hub 3 is currently getting a software update. Power is on. Make sure there aren’t any damaged wires/cables. Virgin Media has four different routers depending on when you became a customer and the type of broadband. Virgin Media - FLASHING GREEN READY LIGHT!!! djcarragher Posts: 10 Forumite. The hub will flash with a slow white light for a few seconds then flash rapidly yellow. The top wifi light is solid green, the internet connection light (two arrows) is flashing. Make sure that the cable is well connected to the splitter. Options. A flashing green color means the device is downloading a software update. My Super Hub 4 has been trying to update since yesterday lunch time and hasn't be able to update. All lights flashing: Likely a bad hard drive and/or bad AC adapter. I couldn't call Virgin for help due to the signal where I live being down the past few days and could continue to be down. not sure if this is normal or not. We would like to show you a description here but the site won’t allow us. Options. Virgin Media Hub 4 Lights and Their Meanings. We would like to show you a description here but the site won’t allow us. I have switched it off and on and reset it a few times. N/A . The front LED lights on the Hub 5 display its status: Solid Green – Running correctly. £29. The Virgin Tivo box has several lights located on the front of the box. We would like to show you a description here but the site won’t allow us. Virgin Mobile. A power adaptor to plug into the Stream box and a power socket at the wall. I’ve reset and rebooted the hub multiple times, unplugged and plug in all cables from both sides multiple times and I’m just getting no Wi-Fi. When you first turn the Virgin Media Hub on, it will show a solid white light for around 60 seconds; it is also the white power light of your Virgin Media Hub. If the light is flashing green, the WPS feature is used to establish a connection. We have a flashing green light, and a solid green WiFi light. on 09-08-2023 15:21. Then goes off. Try a pinhole reset (I think you'll find the pinhole on the base of the hub 5). Regardless of the reason for the red light, this will need looking into further, in the meantime can you try this for me: • Turn the power switch off on the back of the Hub. This means that there is an issue with the telephone system. Do a Hub “pinhole reset” - first make sure the 2 passwords on the Hub sticker are still there and legible first ! Disconnect any ethernet cables from the Hub (leave the coax connected), and then with the Hub still "switched on" throughout, press pin in firmly with paper clip/SIM tray tool or similar. It can be quite frustrating when your internet goes down and you are. 5x red flashing light. The lights on the front panel provide important information about the status of your DVR. We would like to show you a description here but the site won’t allow us. Flashing arrows doesn't always mean no connection. Try a pinhole reset using the hole on the back of the hub (which. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. This’ll only take a few minutes, depending on how many WiFi Pods are connected. on 30-09-2023 15:19. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Virgin media tv remote green light stays on My gtpl stb nl-c5017g remote stopped working due to change in remote settings which is under system tools,now problem is that in through stb i can`. Can flash for a few minutes like this, it is normal. i. Would appreciate some advice. Options. The slow pulsing typically lasts up to 10 minutes before turning off when ready. This could mean that you have a bad connection in your home. But what is that light trying to tell you? We’ve got the answer. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. This could mean that you have a bad connection in your home. A flashing green color means the device is downloading a software update. . ) All lights flashing or green light flashes and then immediately goes out. Aug 02, 2023. hub 5 flashing blue light. 0 Kudos. Flashing Green – Booting up. how can i get a co; Modem lights all on. Your Hub is offline for some reason. We would like to show you a description here but the site won’t allow us. Have tried resetting: holding reset button for 60 seconds; no dice. White. No downtime reported in our area either. I’ve just moved into a new flat and obviously made sure that virgin was compatible with the property (which they said it was) before buying it. Asked by: Lynsey:. Tried resetting everything, unplugging everything and plugging it all back in and it didn't seem to solve anything. Stopped working about 11pm and hasn't worked since. Easy to set up, coverage has. The Virgin Intelligent WiFi Pod is a solid option for Virgin Media customers with Hub 3 and Hub 4 routers looking to boost Wi-Fi speeds and stability around the house. Options. If it’s off, you don’t have an internet connection. If this is flashing green, then the router is connected to the internet, and if you. Goes through stages now of all lights flashing then settles to one green light on left hand side and one red on. We would like to show you a description here but the site won’t allow us. A red light means there is an issue with your connections even though the Hub is on. The 'loss of connectivity' light is different and I have seen it before. _____________. We would like to show you a description here but the site won’t allow us. I have checked the service status in my area and it says no issues. The green light will also illuminate if you’ve pressed the WPS button to connect another device to the wireless network. The Wi-Fi light: If this is blinking or solid green, the Wi-Fi is working as normal. Since then I have checked the physical connection and rebooted the hub multiple times but no change. I did have a billing issue, but that has been solved. on 19-09-2023 03:59. Switch on the power button. We would like to show you a description here but the site won’t allow us. If the WiFi Pod’s light is double-blinking quickly and repeatedly, it’s in the process of improving your WiFi. We would like to show you a description here but the site won’t allow us. A green light signifies that the Hub is in modem mode and isn’t sharing WiFi. 1 ACCEPTED SOLUTION. If the remote has stopped controlling the volume and you’re using. Just let it sit for about 10 minutes to sort itself out. We would like to show you a description here but the site won’t allow us. 0800 953 9500. It means that your router is connected to the internet and is transmitting data successfully. Hub 4 stuck with flashing green light. Contact Virgin Media support. com The green light on your Virgin Media router is a positive indicator that everything is functioning as it should. So still having issues so Virgin customer service say they do not have to activate they can’t solve and sending a engineer out to look at the pod which seems a bit crazy as the internet hub is fine . HELP! The arrow light isn't on at all. In this case you have a solid white light at the bottom which means and upstream and downstream lock has been achieved, which is only possible if the connection and levels are good enough (even if they may need minor adjustments or not). We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. WiFi Light : Solid Green: WiFi is on. Internet had stopped working so I reset the router, it then went into firmware update mode which usually no problem a few minutes. This flashes during set up, and then stays green for 2 minutes when you're done. Red Light.